Testimonials
What Our Clients Say
129 reviews
Jan Y
Dec 2023
Rose helped our family find two good Care Homes for my cousin and her husband in a very short period of time. She takes time to understand clients needs; her network of Care Homes provides us with choices and she coordinated the admissions process. Her attention to details is exceptional; she communicates effectively and timely. Our family is very appreciative for the help Rose provided us in our time of kupuna care needs. I will definite use her services again and recommend Elite CareFinders to family and friends.
Nancy C.
Dec 2023
Our experience with Rose was exceptional. During a stressful time she took all the time we needed to educate us about options and arrange and attend tours with us. Her experience and expertise is matched by her compassion. I highly recommend her and her services.
Robyn
Dec 2023
Rose was so supportive and attentive to my dad’s needs. We really appreciated her guidance.
Yvette
Nov 2023
Appreciate Rose immensely. She was caring and took the time to listen to me and my requests for my mother and helped guide me through all the difficulties getting medical records and being our advocate. Mom is now in a safe place where she (and I) can feel comfortable. Again thank you so much Rose 🫶
Bonnie
Nov 2023
Rose was recommended to us by our hospital systems’ social worker . Rose’s medical background, attention to detail, care and energy helped our family through an extremely difficult time. Rose’s knowledge of the care home owners and their capabilities allowed her to find the perfect setting for my mom. I cannot express how grateful we are for her help.
Mike Meyer
Nov 2023
Finding a place that has an opening is a small part in a very large, complicated puzzle when it comes to moving your loved one into a new care setting. Medicaid? Adult community foster care home? Care home? Skilled Nursing? Residential Care home? Where to begin?! I trust Rose when it comes to finding the right fit in the right setting for a client. There is SO MUCH MORE involved than finding a place that has an open bed. How much experience does the caregiver have? Do they have the right staffing available to provide safe, appropriate care? Have they taken care of complex or difficult clients before? Do they CARE about the clients that they serve? Are they licensed appropriately? Do they have a lot of complaints? Has the Department of Health cited them lately? Moving a loved one is a very stressful experience, and it takes A LOT of expertise to do it right the first time. Especially with clients that have dementia. I trust Rose to do a the right thing and would trust her to place my loved one. She takes the process seriously and is even more thorough than I am. She has a more extensive network of care providers than any of the other agencies in this field. For Rose, its not just a job, its a calling. She is very good at what she does. Trust Rose to do it right - I would!!! Mike Meyer, certified RN Case Manager - Oahu.
Arnold Ching Jr
Nov 2023
Finding a Care home for my mother 93 yrs old and with Dementia Alzheimer’s disease has been very hard. Several care homes (4) have let her go because of her level of agitation and unable to adapt to new environments. The constant moving/visiting different care homes was tasking and frustrating. With Elite Carfinders - Rose Gallego assist, we've been able to find a Care Home that's able/willing to address her care needs and handle her behavior issues. Every day is different. The selected care home has provided the care support, patience, safety, understanding my mom needs and addressed my family's concerns. Rose Gallego: Mahalo for your time and assistance. Not only understanding my mom's needs (Dementia Alzheimer’s disease) but all the follow up support.
Lena-marie
Sep 2023
"My father has Alzheimer's/dementia, and I recently had to place him in a care home. This decision was incredibly difficult but ultimately necessary, as we were unable to provide the level of care he needed. His current situation placed his health at risk, and we felt compelled to make the move, but we were unsure where to begin or whom to contact. My niece took to Google, and that's when we discovered Elite CareFinders. We left a message and crossed our fingers, hoping for a response. Soon enough, the phone rang, and on the other end was Rose. She enlightened us about her services and provided invaluable information about senior care that we had not known. Rose assured us that she would search for quality care homes and get back to us – which she promptly did. Before we knew it, we were on our way to visit our first care home and meet with the caregiver. Armed with the information Rose had given us, we felt more confident in our search and understanding of what to look for. Though we hadn't met Rose in person at this point, she tirelessly worked day and night to help us. She moved mountains for people she didn't even know, pouring her heart into our search. Finally, we met Rose in person, and it was wonderful to put a face to the angel who had gone above and beyond for us. Life is never without its challenges, and we encountered a few along the way. However, Rose remained unwavering in her determination and ensured that we didn't lose hope. Rose accompanied us to three care homes - one of which was a potential care home for my dad. After meeting with them and discussing the details, we realized that this was the right fit. Not only were the caregivers willing to make it affordable, but they also promised to provide a forever home for my dad, all thanks to Rose and her company. We believe that God guided us to Rose because she possesses a humble and beautiful soul. My family and I will forever be grateful for her kindness and dedication. People like Rose, and the work she does, often go unnoticed. I want to share with the world what an incredible person she is and let everyone know that she's here to help.
Debra Duggan
Sep 2023
DON’T WAIT ANY LONGER! I had been caring for my husband with Alzheimer’s for more than five years and it finally was affecting my physical health and mental wellbeing. I am so happy that I was referred to Elite Carefinders and was expertly and kindly helped by Rose Gallego. She is a master of finding the right place for your loved one and budget. Knowing too well the stress of caring for someone with dementia and the toll it takes on the caregiver, I again urge you to contact Rose!
Lynn
Sep 2023
There are no words to truly express how grateful we are to Rose at Elite CareFinders. From the beginning when I first spoke to her on the phone, I could tell she was a very special person and I immediately knew she was the one I wanted to work with in helping find a home for mom. I originally contacted a different agency for assistance but did not feel the same level of compassion, dedication, professionalism and positivity as Rose. She has a wealth of knowledge and experience in the field and provided us with a step by step guidance throughout the process. Rose went above and beyond in providing excellent customer service. Within 2 days, she provided a list of potential care homes and within a week was able to find a good fit for mom. She even was there for the move in to make sure everything went smoothly. Thank you Rose for everything!!! You are truly a gem and I would highly recommend you to anyone who is looking for excellent service and expertise!
Jan T.
Aug 2023
Rose is very personable and very professional. We were in a crunch to find a care home for my mother. She requires a higher level of care. The care home that I picked is wonderful. Rose held my hand every step of the way. She did all of the paperwork. On the day of admission, she showed up with gifts. Rose has continued to follow up with me to be sure that mom's transitioning OK.
Eileen & family
Aug 2023
We are forever grateful to Rose from Elite Carefinders for patiently and expertly guiding us in our quest for the right foster home for our dad. We certainly could never have done this ourselves! Because of her, our dad was placed in a lovely home, being cared for by a competent and compassionate caregiver, and being surrounded by a loving family. Placing our 90-year-old dad in a foster home was an emotional decision as well as a rigorous journey for our family. We have heard of residents being moved from a care/foster home to another because it was not the “right fit” or at worst, it was “horrible” experience to both the residents and their families. The health team referred us to contact Rose at Elite Carefinders which proved to be a great experience for our family. It was reassuring to know that Rose, being an RN by profession understood our dad’s level of care. She came for a home visit not only to meet my dad but also to do a thorough assessment of his care needs as well as our family’s expectations, she took the time to get to know our family, actively listened to our needs, concerns and what are the most important things we are looking for in a foster home. Her warmth and sincerity as well as her impressive knowledge about regulations and quality care further reassured us that Rose was the perfect person to help us find the “home away from home” for our dad. Rose worked tirelessly, visiting possible foster homes even on weekends. After personally screening the homes to make sure these are up to standard, she would send me pictures and all the important details. She never hesitated to take the opportunities to educate the caregiver/owner how to make their home environment better and safer. Rose patiently answered all my questions until I was satisfied, always encouraging me to be honest and “not settle”. When I was losing hope, she worked even harder and creatively negotiated a win-win agreement with the caregiver who turned out to be the “right fit” for our dad. Her foresight made this great outcome possible and we can’t thank her enough. Rose was there for our family right from the start, she was there with us during the big day of moving dad to the foster home bearing welcome gifts! And she was still there for us after the move, providing follow-up and support, reassuring us with kind words and offer of further help as needed. Rose is truly an exceptional advocate! Her passion for her work and compassion towards families searching for the right care/foster homes for their loved ones are qualities that truly serve our unique community here in Hawaii. Her goal for success to find the right home the first time sets her apart from others.